1. What is VoIP?

Voice over Internet Protocol is a technology that allows voice to be sent over the Internet.  Using a broadband Internet connection and subscribing to a VoIP provider allows a person to make phone calls over the Internet.

2. Why VoIP is cheaper than other technologies?

The first circumstance which has allowed IP-telephony providers to set a minimum level of payment for their services is that in public telephone networks (PSTN, PSTN) the payment for the call is determined by its duration and the length of the allocated channel. And IP-telephony is paid only for connection to the Internet and the volume of traffic transmitted.

Do not forget about payment for pauses in conversations. The billing system does not take into account the fact that pauses in a conversation, in fact, are a waste of time, but it simply counts the spent minutes and multiplies them by the rate. And IP telephony has a mechanism for blocking pauses (dialog, syllables, semantic pauses, spent by a subscriber on searching for the right words, distractions from the conversation, etc.), which can make up to 40-50% of the transmission channel occupation time.

3. What is a liquidity provider?

A liquidity provider is a large market participant, which unites funds and financial institutions, as well as the largest banks of the world into a network, forming a pool of news, quotations, and price flow for smaller market participants.

4. Where I can find a liquidity provider?

The liquidity provider is a major market participant that brings together funds and financial institutions.

5. Who are your liquidity providers?

CQG, FXCM, Alpari, Morningstar, eSignal.

1. What is VoIP?

Voice over Internet Protocol is a technology that allows voice to be sent over the Internet.  Using a broadband Internet connection and subscribing to a VoIP provider allows a person to make phone calls over the Internet.

2. Why VoIP is cheaper than other technologies?

The first circumstance which has allowed IP-telephony providers to set a minimum level of payment for their services is that in public telephone networks (PSTN, PSTN) the payment for the call is determined by its duration and the length of the allocated channel. And IP-telephony is paid only for connection to the Internet and the volume of traffic transmitted.

Do not forget about payment for pauses in conversations. The billing system does not take into account the fact that pauses in a conversation, in fact, are a waste of time, but it simply counts the spent minutes and multiplies them by the rate. And IP telephony has a mechanism for blocking pauses (dialog, syllables, semantic pauses, spent by a subscriber on searching for the right words, distractions from the conversation, etc.), which can make up to 40-50% of the transmission channel occupation time.

3. What is a liquidity provider?

A liquidity provider is a large market participant, which unites funds and financial institutions, as well as the largest banks of the world into a network, forming a pool of news, quotations, and price flow for smaller market participants.

4. Where I can find a liquidity provider?

The liquidity provider is a major market participant that brings together funds and financial institutions.

5. Who are your liquidity providers?

CQG, FXCM, Alpari, Morningstar, eSignal.

1. What is data center?

Data center is a specialized building or premises in which the company places server and network equipment with subsequent connection of clients to the Internet.

2. What is the connection between Data Center and MT4/MT5?

A Data Center for MT4 and MT5 allows traders to connect to the main server easier and faster. To enable this option the broker should provide support for the MetaTrader Data Center module. If it is available, a broker can connect through one of the data centers.

3. What are the benefits of multiple data centers?

Multiple data centers increase the connection bandwidth and not only.

First of all, it raises the connection bandwidth because of the improved network structure.

Another important benefit is that using the data centers allows processing a greater amount of brokers as a result of the increased server capacity.

The third positive change is that the data centers enable implementing the additional data security shield, thereby lowering the risk of cyberattacks and unauthorized access to various types of trading data.

4. What are the benefits of using your data center?

• Faster connection
• Enlarged server capacity
• Higher security level

5. How does it work?

1. What is FX Brokers Website?

Online FX broker's website is the core tool of interaction with traders and it is one of the key criteria of broker's estimation for potential traders.

2. Why is it important ot have a good website?

By how quickly the relevant information on the site is updated, and how open and accessible it is to the user, we can determine the promptness, progressiveness and openness of the company.

3. What determines the price of the website?

It depends on:

• Domain;
• Traffic;
• Website theme;
• Creation and promotion costs.

4.

1. What is Forex account?

Forex account is a type of financial account that holds deposits in one or more currencies made with a financial institution or broker for the purpose of speculating on movements in the foreign exchange market.

2. Who can open a Forex account?

Opening a Forex account is available to both individuals and legal entities. It is critical to choose the right bank account and know what opportunities it offers if you want your Forex trading to be successful.

3. What do I need to open an account for a legal entity?

You must provide personal data of the account manager and electronic copies of the following documents:

• Constituent documents.

• Certificate of registration of the legal entity.

• Proof of authority of the head of the company.

• Bank card with specimen signatures of authorized personnel and stamp impression.

• Power of attorney for authorized personnel.

• All documents must be translated into English with a notarized translation.

4. What do I need to open an account for a individual entity?

Individuals are required to have electronic copies of the following documents when opening an account:

• Internal passport: with personal data and registration stamp.

5. Where can I open a bank account?

We offer a service of bank account opening in Europe, Africa, Pacific, Asia, Caribbean Region.

If you want to see which country we work with, don't hesitate to look at our Bank Account section on website.

1. Why do I need to registrate a company?

• if i'm doing an active business on the international market;
• foreign assets management;
• import-export operations;
• international partners cooperation;
• access to foreign resources: loans, investment opportunities, markets, etc;
• protection of property rights to any assets.

2. How to registrate a company?

• choosing organizational and legal form; legal address registration.
• fee and services payment;
• bank account opening;
• minimul share capital payment;
• and each stage requires the collection of a specific package of documentation, so after you filled out an application for registration of a company it takes time until a decision on registration is done.

3. What are the benefits of starting a business with our company?

• We provide a full range of services, including registration of a company, collection of necessary documents, obtaining a license for the necessary type of activity, opening a bank account and much more.
• We are fast and reliable, we keep every customers data secure.
• We are efficient, we provide a personal touch to each case to help lead your business better.

4. How do I decide which business legal structure is right for my company?

You will need professional legal guidance to make this decision, but the first step is learning what the different structures are, depending on your situation, your long-term goals, and your preferences.

Types of legal entities:

• Sole Proprietorship (is a type of unincorporated entity that is owned by one individual only);
• General Partnership is an agreement between partners to establish and run a business together;
• Limited Liability Company (A hybrid between a corporation, general partnership, and sole proprietorship);
• Corporations (legal entity that is separate and independent from the people who own or run the corporation, namely shareholders).

1. What is VoIP?

Voice over Internet Protocol is a technology that allows voice to be sent over the Internet.  Using a broadband Internet connection and subscribing to a VoIP provider allows a person to make phone calls over the Internet.

2. Why VoIP is cheaper than other technologies?

The first circumstance which has allowed IP-telephony providers to set a minimum level of payment for their services is that in public telephone networks (PSTN, PSTN) the payment for the call is determined by its duration and the length of the allocated channel. And IP-telephony is paid only for connection to the Internet and the volume of traffic transmitted.

Do not forget about payment for pauses in conversations. The billing system does not take into account the fact that pauses in a conversation, in fact, are a waste of time, but it simply counts the spent minutes and multiplies them by the rate. And IP telephony has a mechanism for blocking pauses (dialog, syllables, semantic pauses, spent by a subscriber on searching for the right words, distractions from the conversation, etc.), which can make up to 40-50% of the transmission channel occupation time.

3. What is a liquidity provider?

A liquidity provider is a large market participant, which unites funds and financial institutions, as well as the largest banks of the world into a network, forming a pool of news, quotations, and price flow for smaller market participants.

4. Where I can find a liquidity provider?

The liquidity provider is a major market participant that brings together funds and financial institutions.

5. Who are your liquidity providers?

CQG, FXCM, Alpari, Morningstar, eSignal.

1. What is merchant account?

A merchant account is a special type of account required by all online and offline merchants. Client funds are accumulated in the merchant account before being transferred to the business account. Only a merchant account can help to receive payments from customers using their payment cards and other online methods (Internet-banking, digital wallets).

2. Who uses a merchant account?

Often such accounts are used by companies operating in the global network: online stores, gaming sites, online casinos, etc. But not only: merchant accounts were also used in “physical” outlets, but for this it is easy to get a POS terminal.

3. Why is a separate account required?

This is for security reasons. In case of the refund request, the money will be refunded to the trader from the merchant's account.

4. How it works?

The companies which get payments on the website receive a unique ID of your transaction, which allows you to automatically transfer money from courier cards to a company account. This number is linked to the company bank account. After the trader clicks the "Pay" button on your website, the money charged from the trader’s card will be sent to the merchant account. The purchasing bank will automatically transfer the money to the trader’s account.

5. What do I need to connect a Forex merchant account to a website?

• First of all, the website of the company should be publicly accessible.
• Secondly, you must have an SSL certificate.
• Also, the website must contain all the necessary information about the company, type and description of goods and services offered by the company.
• All the necessary information about the return policy must be on the site.

1. What is Consulting?

Consulting means getting expert advice from a profiling company or a professional specializing in the industry you need. With the help of the third-party consulting companies, you can solve the whole range of issues which may arise in your business.

2. What is Legal Consulting?

Legal consulting is one of the main founders of consulting and professional services. All lawyers provide their services both in the form of advice and through direct conducting of their clients' issues. They can also give expert opinions on the compliance of an action or document in accordance with the law.

3. What is the difference between a Legal Consultant and a Lawyer?

The difference between a legal consultant and lawyer is that the legal consultant acts as an advisor, while the lawyer can also offer representation before a judge. The legal consultant ensures that their clients are acting within laws. The lawyer does this as well, but they can also advocate for their clients before a judge.

4. Why I need a legal consultant for?

• debts collection from clients of companies;
• resolution of labor disputes;
• protection of copyright and intellectual property;
• document flow, work with contracts, financial reports, etc.;
• legal services.

1. What is Turnkey Solution?

A turnkey solution is a type of system built end-to-end for a customer that can be easily implemented into a current business process. It is immediately ready to use upon implementation and is designed to fulfill a certain process.

2. What kind of Turnkey Solutions do you have?

We have 3 packages:

• Sprinter

• Premium

• Smart

More info you can get on our website in Turnkey Solution section.

3. What are the benefits of Turnkey Solutions?

• save your time

• cost-savings

• proffesional solution

• proffesional support

• less management work

4. How much the delivery process take?

It takes from 45 days to 10 month depending on which package you are choosing.

5. Do you have support service?

Each package has 1 year accounting service and 1 year legal service.

1. What is CRM System?

A working Customer Relationship Management System, aka CRM, is on the list of must-haves for success in the retail brokerage business.

CRM allows the company to receive notifications about potential clients and assign sales agents to them. After registration, only minor interactions with clients are required from company employees: deposits, withdrawal requests, and technical issues. The system will track and record the history of clients' actions and notify selected employees if the task requires their attention.

2. What are the benefits of CRM System?

CRM has long been actively used in the financial services industry, and in particular in the currency trading segment. Regardless of your position and market share in retail trading, a working CRM system is a must.

The brokerage business is full of opportunities, but on the other hand, companies have to constantly adapt to a changing environment and survive in a highly competitive environment. That's why choosing the right CRM is important for brokers. The right CRM will improve the chances of attracting and retaining clients.

3. How does CRM work?

CRM allows the company to receive notifications about potential clients and assign sales agents to them. After registration, only minor interactions with clients are required from company employees: deposits, withdrawal requests, and technical issues. The system will track and record the history of clients' actions and notify selected employees if the task requires their attention.

The system interface allows you to send emails directly from the system and track all communications. Privileged users can always see how their subordinates perform and analyze any customer-related situation.

4. How do I get my data into the CRM system?

Besides the possibility to enter and edit contacts by yourself, existing files can also be imported into the CRM system.

5. Is CRM complicated to use?

No, most CRMs have a completely user-friendly interface and understandable logic of interaction with the system.

1. What do you need to obtain a Forex Broker License?

Here's a small list for getting a Forex license in any jurisdiction:

• corporate document regulation;

• registration of the company;

• required AML/KYC procedures;

• state fees;

• opened corporate bank account;

• opened merchant account.

The docs requirements vary depending on the jurisdiction.

2. How much does an FX license cost?

Price of the license depends on jurisdiction and market, it starts from $ 5 000.00 up to $ 300 000.00.

3. How long does it take to get an FX license?

Depends on license from 3 business days to 12 months, depends on jurisdiction and market.

4. What is the minimum capital to establish FX brokerage?

Here are the main expenses which may be required at the beginning: license application fee, deposit, monthly operational fees, company registration, trading platform, liquidity.

5. How much does a company must freeze for the licence?

Some licenses, for example  FCA UK requires GBP 730 000 deposit, some offshore licenses does not require any deposit.

1. What can I do with Forex Trading Platform?

• conduct buying and selling;
• manage your trading account;
• analyze the market;
• receive the up-to-the-minute news and get trading signals.

2. What kind of Trading Platform do you offer?

We offer MT4 and MT5 White Label.

3. What is Social Trading?

Social trading is online trading on financial markets within a social platform where traders interact with each other.

The social trading platform offers full transaction copying with elements of a social network and a full-featured demo access. Our platform allows our clients tracking and copying trades of the most successful traders in two shakes and at your earliest convenience.

4. What instruments do you use for Social Trading Platform?

Our social trading platform allows trading instruments for CFD trading.

The auto trading functionality helps traders to automatically copy or mirror the trades of other, more successful traders, with funds remaining within their account and no need to transfer them to the third parties.

5. Why our Social Trading Platform?

Our social trading platform can tender you all the necessary functionality for full-fledged work on markets and the interaction of participants: traders publish their trading statements, share investment ideas, send and receive trading signals, create blogs, adopt and share experience, and so on.