top of page

Artificial Intelligence (AI) in Finance: Addressing Conflicts of Interest and Future Regulatory Challenges


The image shows a man with a thoughtful expression playing chess against a robotic arm. The scene reflects a contrast between human intelligence and artificial intelligence in a strategic game setting. The focus on the chessboard highlights the ongoing competition and collaboration between humans and machines.

As artificial intelligence (AI) continues to transform industries,regulators are increasingly acknowledging the challenges and risks associated with its adoption. From concerns about AI-generated content to the growing trend of "AI-washing," regulatory bodies like the SEC, FINRA, and CFTC are beginning to lay the groundwork for governance. This article delves into the current regulatory landscape, examines existing frameworks, and explores where AI regulation might be headed.


Regulatory Concerns and Emerging Risks


The rise of AI in finance has brought with it a host of concerns, particularly regarding transparency, accuracy, and the potential for conflicts of interest. In March 2023, SEC Chairman Gary Gensler described AI as "the most transformative technology of our time, on par with the internet and the mass production of automobiles." However, he also underscored the significant challenges it poses to regulators.


The SEC has been vocal about the potential risks AI poses in investment decision-making. In July 2023, Gensler highlighted the potential for AI to exacerbate existing market power imbalances and introduce biases in algorithmic models. His caution was underscored by an incident where AI-generated misinformation falsely suggested his resignation, illustrating the dangers of unchecked AI in financial markets.


Similarly, FINRA, in its 2024 Annual Regulatory Oversight Report, categorized AI as an "emerging risk." The report urged firms to consider the extensive impact of AI on their operations and to be mindful of the regulatory consequences of its deployment. Ornella Bergeron, FINRA's Senior Vice President of Member Supervision, expressed concerns about AI's accuracy, privacy, bias, and intellectual property implications, despite its potential for operational efficiency.


The Commodity Futures Trading Commission (CFTC) has also been proactive in addressing AI-related concerns. In May 2024, the CFTC published a report titled "Responsible Artificial Intelligence in Financial Markets: Opportunities, Risks & Recommendations," signaling its intent to oversee the AI space. The report highlighted the potential for AI to undermine public trust in financial markets due to its opaque decision-making processes. The CFTC emphasized the need for federal collaboration and public discourse to develop transparent and effective AI policies.


Impact on Existing Regulatory Frameworks


The integration of AI into financial markets poses challenges to existing regulatory frameworks, particularly those that emphasize the accuracy and integrity of information. For example, the SEC's Marketing Rule and FINRA Rule 2210 place a strong emphasis on the reliability of information communicated to customers. The use of AI tools, often criticized for their unpredictability and inaccuracy, could potentially undermine these regulatory tenets.


FINRA has clarified that firms will be held accountable for the content they produce, regardless of whether it was generated by humans or AI. This means that all AI-generated content must undergo thorough review before publication to ensure compliance with existing regulations.


The Rise of AI-Washing


Even as AI regulation is still being shaped, enforcement actions have already begun in some areas. In March 2024, the SEC took action against two investment advisory firms accused of "AI-washing" — the practice of exaggerating the use of AI in products and services to mislead investors. Although the penalties in these cases were minimal, the SEC's Enforcement Division Director, Gurbir Grewal, made it clear that the agency is sending a strong message to the industry.


Grewal urged firms to carefully evaluate their claims about AI usage, warning that misrepresentations could violate federal securities laws. This crackdown on AI-washing demonstrates the SEC's commitment to ensuring that firms do not exploit the hype around AI to deceive investors.


Anticipating Future Regulatory Developments


The path forward for AI regulation is becoming clearer as regulators refine their approaches. The SEC, for example, has been working on rules addressing potential conflicts of interest arising from the use of predictive data analytics (PDA) in investor interactions. These proposals, first introduced in July 2023, call for the documentation and swift resolution of any conflicts of interest. During a panel discussion in June 2024, the SEC's Investor Advisory Committee largely supported these proposals, suggesting that they could be enacted soon.


FINRA has also taken steps to clarify its position on AI-generated content. The organization updated its FAQs in May 2024, reiterating that firms are responsible for supervising AI-driven communications. Companies must establish clear policies and procedures to oversee AI use, addressing how technologies are chosen, how staff are train